March 18, 2020
RE: Coronavirus – We are an essential business and will be open for the duration of this crisis.
As our community joins the world in responding to COVID-19, it is most important to us at Riley Plumbing & Heating to protect our family and yours. We are committed to making all of our interactions as safe as possible. This includes all employees taking their temperature each morning, avoiding shaking hands, maintaining a safe social distance, washing hands or using hand sanitizer often, shielding coughs and sneezes, routinely disinfecting surfaces in vans and office, and using safety equipment like rubber gloves, shoe coverings and floor mats.
If you require any special arrangements due to this health crisis please feel free to ask. We are requesting that any customers that come down with a fever or are feeling ill to postpone service work until you are feeling better. While we believe it is important to remain open to provide plumbing and heating home services, we feel a responsibility to avoid spreading this virus as we travel from home to home.
We are committed to open and honest communication with you and welcome any concerns or requests you may have.