Cheryl S.
a year ago
We’ve been with Riley’s for years! Consistently great service and work!
Victoria M.
2 years ago
This is the second time I have used rileys plumbing and both times they were quick and very professional. The service was straight to the point and at a good price at that. Definitely will be calling again if something else comes up.. highly recommend
Barbara J.
4 years ago
First Rate Family Owned Company! Scott and Nancy are honest, thorough and efficient in every aspect of delivering service. Riley has been my plumbing company for at least fifteen years. I have found them to be reliable and accommodating each and every time I have needed service. In addition, I have a service contract with them that gives members priority in an emergency plus a 15 percent discount on parts. Scott was here last week with another technician and they were able to perform an additional service right on the spot. I definitely found that to be convenient. When they were here they even gave me a beautiful wall calendar and some hand sanitizer. That is old fashioned service at its best!
Bill L.
4 years ago
I had Riley Plumbing replace and enhance the sump pump and sump area in my basement. Scott and Steven were efficient, clean, friendly and professional. I would recommend their service to family and friends.
Alice B.
4 years ago
John G.
4 years ago
I called Riley Plumbing & Heating at 7:25 in the morning and described my problem to Carmella E. and she scheduled me for a 2-hour window around midday which was fine. A short while later Carmella called back to ask if an earlier appointment would be OK! That was terrific because a couple of sinks in this old house finally had enough and would not drain water. Jason S. arrived and quickly diagnosed the problems, which I could not have handled myself no matter what. In about 90 minutes Jason had both sinks draining like new -- better than ever since we moved in 16 years ago. Plus he instructed me with some tips on how to keep the drains clear WITHOUT CHEMICALS! 5 Stars for Riley P&H!
JOSE R.
4 years ago
Professional understanding caring about the quality of work. Speaking to Nancy about whatever problem we’re having on the house plumbing ,she understands and when she says she’s going to call back she does. Also the workers call before coming. They leave the area clean and tidy.I Would recommend this company to anyone including my family.
Ann Marie S.
4 years ago
Paul H.
4 years ago
Prompt, efficient service. Quality of installation appears to be excellent.
Daniel S.
4 years ago
Riley plumbing and heating installed a new water heater for me on very short notice. They responded before anybody else did, and they did the job quickly and cleanly for a fair price. They took the time to explain everything to me, and they couldn't have been more nice. Very considerate and professional. They even have fully featured membership programs. 5/5 would hire again.
William J.
4 years ago
Good work performed.
jean E.
4 years ago
Gayle H
4 years ago
Riley Plumbing is my first choice plumbing and heating service. I have used them for 20+ years and would not call anyone else.A family owned company that treats you with professional assistance, at competitive prices and timely service should be your first call also.
Marlene B
4 years ago
I highly recommend this family owned and operated company that really cares about your business. Scott Riley came right out to give me an estimate on my water heater replacement. He noticed an issue that required immediate attention that the previous company who came out to look at my system did not notice at all. He took action to rectify the situation before I even told him I would be giving him my business. His final price came out almost $1000 less than the company that I had used for over a decade. He completed the job in an hour less than the other company told me they would need, and took care of my property so as not to leave a mess. He explained all of my options to me and thoroughly answered all of my questions. Telephone calls are promptly returned. A very pleasant experience.
James Michael B.
4 years ago
They were rite there both times for my Boiler. Price very reasonable. And Mary is so kind and professional.
Kim H.
4 years ago
Washing machine was discharging into my mother's basement from what appeared to be a loosened elbow joint. Called Riley around noon and they were at the house by 2:00. They quickly evaluated the situation and discovered that the elbow joint was connected to an abandoned pipe so all that needed to be done was cap the pipe. No more leaks! Excellent service. Highly recommend them!
Valerie M.
4 years ago
They are WONDERFUL!!!
Gina P.
4 years ago
An appt was made to have the water heater leak repaired, the owner arrived at our house on time, wearing a mask very courteous and professional. He was able to fix our leak in record time with a very affordable price. He gave us a full report and said to call him if there are any issues. We will use him in the future for any plumbing needs. 5 star review
Megan C.
5 years ago
We had a leaky kitchen sink faucet that needed to be replaced. Scott came out the morning after I called and addressed the problem very quickly! Luckily he had some very nice, high quality faucets with him, so I didn't have to wait to order one. As he replaced it, he showed me the difference in quality of the faucet I had, with the one he was replacing it with. It was night and day. He guaranteed the faucet for 4 years as well. He was very friendly, and personable and gave me advice on some other plumbing questions I had. To note, he was very safety conscious; taking many COVID related precautions including wearing a mask, gloves, and laying down a mat on the floor where he was working. He cleaned up thoroughly when he was done. I felt very comfortable having him in my home and he was very professional. I highly recommend Riley Plumbing and Heating! Also, take advantage of their Platinum Partner plan, it's a great deal!
Julie H.
5 years ago
We had a leaking pipe above our family room ceiling which required the ceiling to be opened up. Riley's were very thorough and responsive to our needs. They were professional, reliable, courteous and good value. I would not hesitate to use them again and recommend them.
Steve L.
5 years ago
Needed a plumber for a look at a water stain that was growing larger each day. Was worried as it was approaching our cabinets. Called many plumbers but couldn't come out for a week. Called Riley and they came out the next day. Very clear in their description of the problem and even pointed out another issue that would have been a larger problem if we hadn't fixed it. Found the prices to be reasonable.With COVID being an issue, they were upfront that they would be wearing a mask and gloves and required that we wear a mask as well. We appreciated the concern shown. Would definitely recommend and use again!
Benjamin W.
5 years ago
After our heat went out (boiler) on a cold night, I called all the "emergency" plumbing places to try to have someone come out on short notice. Riley's was legitimately the 8th place I called (I just checked my phone records to make sure). Other companies had left me on hold, my calls simply gone to voicemail, and told me that I would receive a call back in a few minutes (no call ever came). When I called Riley's a person picked up and asked me what was wrong. I explained the problem AND HE ACTUALLY UNDERSTOOD WHAT I WAS TALKING ABOUT. He had a plumber at my house within 4 hours (it was the next day by the time I called them). Our plumber, Will Riley, was excellent and charged a fair price for the repair.......as well as the repair of my attempted repair. Riley's will be my first call from now on.
Patricia
5 years ago
The service Riley provided was outstanding. From my initial call to schedule an appointment right thru completion of the job every employee was polite, courteous and helpful. The technicians arrived on time and quickly assessed my needs and repairs were done thoroughly with every question answered. They cleaned up when done. Price was fair.Would highly recommend Riley Plumbing and heating.
Elaine M.
5 years ago
You can trust the quality of the work, product and professional installation/repairs.
Renee's Foxy N.
5 years ago
They were great! They came within 24 hours (what I had wasn’t an emergency), gave me advice, a solid quote (which ended up being less), did the job quickly, cleanly all while my dog was barking in his crate which for sure was a distraction and a half. I wouldHighly recommend them And I look forward to doing business with them again in the future. THANK YOU!!!
Melissa H.
6 years ago
We have been using Riley for over 5 years now and the service has always been great. The technicians are friendly and knowledgeable and the prices are fair. They always show up on time. Highly recommend.
Carl B.
6 years ago
I had a problem with a leak under my sink. Scott and Steve were able to fix the problem and replaced the pipes with better ones. Their service is top notch and treated me with the upmost respect. I will be calling them with any problems in the future!!
Karen Merrill A.
6 years ago
Great explanation of repair in advance and proactive identification of other issues that weren't on my radar...all addressed with professionalism and courtesy.
Shawnoy H.
6 years ago
Rick W
6 years ago
Riley plumbing did a good job fixing my commercial plumbing problem. Scott made sure everything was done correctly, and got the job done super quick. He also did good with the price. I will use Riley again in the future.
Janie F.
7 years ago
tom B.
7 years ago
highly recommend
Dave L.
7 years ago
Prompt, professional and straight shooters. Couldn't be more pleased with the service
Robert T.
7 years ago
Great service! My sewage pump stopped working and when I first started calling around about getting it fixed, it seemed like it would take days to get someone to the house to even look at it. Riley's was able to rearrange their schedule for the day to get to me faster, knowing I could not shower or use the bathroom until this was fixed. They were at my house only two hours after I called.Scott was very friendly and got to work right away doing a very dirty job without complaint. When he confirmed that the pump would need to be replaced, his team went straight to work finding the replacement pump. Even after finding a pump that they could receive and install the next day, they kept looking and quickly found one that could be installed the same day! I know someone in the area that had his sewage pump fail last year and it took him (using a different service company) 2-3 days for them to diagnose the problem, find a pump, and replace it. From the moment I called Riley to when the job was completely done was about 8 hours!Thank you Scott and the whole Riley team for the efficient and professional work.
Linda P.
7 years ago
Scott, the owner came out to diagnose and sat with me to tell me in great detail the repair needed and why. He ordered parts and technicians came out a spent allot of time to ensure everything was installed correctly. All perfect now....finally a really hot shower! Thank you Scott!!!! Highly recommend
Curtiss Clemens, S.
7 years ago
Catherine B.
7 years ago
Scott and his team were top notch! They helped me with a potentially disastrous freeze in my parents unoccupied house. I was dealing with this from a distance and they kept me informed via phone call and text. The repairs look fantastic and they helped to minimize the damage by their recommendations. I cannot be more grateful and would recommend them to anyone!
Gerald W.
7 years ago
Paul v
7 years ago
Once again they came to the rescue today. Fast, courteous, and efficient.
Rich B.
7 years ago
Arrived when promised and all work completed to exact pricing outlined in preliminary estimate. True pros - no games, no surprises.
John M.
7 years ago
Tech (George) was pleasant & worked to solve our problem.
Alexandra Capsalors (.
8 years ago
We have had very positive experiences with Riley Plumbing and Heating. They are very professional, capable, responsive and provide quality workmanship. We have recommended them to friends who echo our sentiments.
